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2013 Ford Flex Limited 4dr FWD

2013 Ford Flex
Trim Info:
Front Wheel Drive, Wagon, 2WD Sport Utility Vehicle
17 mpg city / 24 mpg hwy
Other Trims
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Recall Details
Issued: 2020-02-11
DESCRIPTION OF ISSUE

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

DESCRIPTION OF COMPONENT

SUSPENSION:REAR

RESOLUTION

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners will be notified about the recall beginning March 2, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be in summer of 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


To Address this issue, please contact your local dealer or Ford directly for assistance

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