Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
DESCRIPTION OF COMPONENT
POWER TRAIN:AUTOMATIC TRANSMISSION
RESOLUTION
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall is expected to begin August 2, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
NOTES
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
To Address this issue, please contact your local dealer or Jeep directly for assistance
All information provided by National Highway Traffic Safety Administration
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